Legal Information

Privacy Policy & Terms of Service

Your privacy and trust matter to us. Learn how we protect your data and what you can expect when using Ofixers.

Last Updated: October 14, 2024

Privacy Policy

1. Introduction

Welcome to Ofixers. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, and phone number
  • Profile information and photographs
  • Location data (with your permission)
  • Payment and billing information
  • Communications and feedback

Automatically Collected Information

When you use our app, we automatically collect:

  • Device information (model, OS version, unique identifiers)
  • Usage data and analytics
  • IP address and browser type
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide and maintain our services
Process your transactions
Send you notifications and updates
Improve user experience
Prevent fraud and ensure security
Comply with legal obligations
Personalize your experience
Provide customer support

4. How We Share Your Information

We may share your information with:

  • Service Providers: Artisans and professionals you connect with through our platform
  • Third-Party Services: Payment processors, analytics providers, and cloud storage services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

5. Your Privacy Rights

You have the right to:

Access and review your personal information
Request a copy of your data
Correct inaccurate information
Delete your account and data
Opt-out of marketing communications

6. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

Terms of Service

1. Acceptance of Terms

By accessing or using the Ofixers platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. User Accounts

When creating an account, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account
  • Not share your account with others

3. User Conduct

You agree not to:

  • Violate any laws or regulations
  • Harass, abuse, or harm other users
  • Post false, misleading, or fraudulent content
  • Interfere with the platform's operation
  • Attempt to gain unauthorized access to our systems

4. Services and Payments

Ofixers acts as a platform connecting customers with service providers. We are not responsible for the quality of services provided by artisans. All payments are processed securely through our third-party payment processors. Service fees and commissions are clearly disclosed before transactions.

5. Intellectual Property

All content, features, and functionality of the Ofixers platform are owned by us and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our content without permission.

6. Limitation of Liability

Ofixers is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount you paid to us in the past 12 months.

7. Termination

We reserve the right to suspend or terminate your account at any time for violating these terms. You may also delete your account at any time through the app settings.

8. Changes to Terms

We may update these terms from time to time. We will notify you of significant changes via email or in-app notification. Continued use of our services after changes constitutes acceptance of the new terms.

9. Governing Law

These terms are governed by the laws of Nigeria. Any disputes shall be resolved in the courts of Lagos State, Nigeria.

Questions or Concerns?

If you have any questions about our Privacy Policy or Terms of Service, please don't hesitate to contact us.